STAY SAFE. STAY SANE. GET OUTSIDE.

WHAT WE’RE DOING TO ENSURE A SAFE GETAWAY

A letter from our team

To our valued campers, It is our goal to offer you some much needed rest and relaxation during this trying time. Camping in the great outdoors is one of the safest activities to do right now, and we’re so glad we’re able to provide families with a place to make long-lasting memories! Here at Jellystone Park™, we are doing everything we can to provide our campers with a safe stay that is still full of fun! To help keep our campers and staff members safe, we have enhanced sanitation measures that include frequent cleaning and disinfecting of areas throughout the entire Camp-Resort. To ensure our campers have the best vacation ever, we have a variety of available amenities and attractions to keep our campers entertained, while staying safe, from dawn to dusk. We, along with Yogi Bear™ & friends, look forward to welcoming you! Your Jellystone Park™ Team


Before your arrival

  • To promote as little contact as possible during check-in, campers will receive a “It’s Time to Check-In” email the day before arrival to agree to the Terms & Conditions and make any final payments online. If you are a future arrival, you may complete these items in advance by locating the email titled, “Your Campspot Reservation Confirmation” and navigating to your confirmation link.
  • Look out for an email from our Jellystone Park team titled “Your Upcoming Stay Information!” In this email you will have more current information regarding your stay. You’ll read about modifications at the resort due to COVID-19, get information on what fun scheduled activities are available, and other helpful information for your stay.
  • If you are experiencing any COVID-19 symptoms, do not come.
  • In addition to your regular packing list, bring all your own sports equipment (basketballs, volleyballs, gaga balls, fishing poles, etc.), pack hand sanitizer and other cleaning equipment, a mask (this is highly encouraged to enter our Ranger Station), s’mores ingredients, and anything else to help you have a safe and fun vacation.
  • Talk to your kids about social distancing. Here are some tips to aid in your conversations.
  • Download the Jellystone Park™ app prior to your arrival. With the app, you’ll be able to check out the most up-to-date activity information, receive text alerts about events happening around the Camp-Resort, and more! Psst…once you’ve downloaded the app, click on the map pin to access our information!


At check-in

  • Upon arrival, please proceed to the Ranger Station to check-in. You will receive wristbands for everyone in your group (please wear these at all times so we know who our registered campers are) and a car pass for your vehicles. Visit our Guest Dashboard for up-to-date info on hours of operation, daily activities, important guidelines, and more!
  • Maintain social distancing with our staff and follow guidelines as they help you to your cabin or campsite. We appreciate your patience as we help everyone through check-in as quickly and safely as possible.


During your stay

Though we are very excited to welcome you to our Camp-Resort to enjoy the great outdoors, we ask that you please do your part to help keep everyone (fellow campers, our beloved Bears, and our staff) safe. Here are some guidelines to follow:

  • Practice social distancing by keeping a distance of 6-feet from anyone not in your group.
  • We recommend our guests wear masks when entering any public building for the safety of our staff and other campers.
  • Wash your hands often and use hand sanitizer dispensers located throughout the Camp-Resort.
  • Forget something? We have supplies available for purchase at our Ranger Station such as masks, hand sanitizer, bandanas, and much more!


What you can do while here

  • The outdoor pool is open! 
  • Gem mining is open with self sanitizing guidelines.
  • The playgrounds are open. Please follow social distancing guidelines.
  • The outdoor pavilion is available with restrictions and social distancing signs are posted.
  • The exercise room is open 24/7. 
  • Comfort Stations (restrooms) are open 24/7.
  • The Laundry Facility is open 24/7.
  • Attractions such as basketball and Gaga Ball are available.
  • Explore our Camp-Resort while social distancing. Running, walking, and biking are permitted while practicing social distancing.
  • Enjoy campfires & s’mores at your designated site’s fire ring.
  • Play cards/games at your site.
  • Pick up a scavenger hunt from the Ranger Station.


HOW WE’RE ENSURING YOUR SAFETY DURING YOUR STAY

We have implemented several initiatives throughout our Camp-Resort to ensure the safety of our campers and our staff.

    • Our Ranger Station (store + reservations) is open. We encourage guests to follow social distancing guidelines both inside and outside of the Ranger Station.
    • Max 10 people per site.
    • We have added additional signage throughout our Camp-Resort to remind everyone about social distancing, good hygiene practices, and other guidelines that are in place.
    • Sanitizer stations are located throughout the Camp-Resort.
    • Express check-out process is automatic for all guests to minimize contact.
    • Cash-free methods of payment are available and encouraged.
    • We are using disinfectant throughout the Camp-Resort when cleaning and sanitizing.
    • Masks or shields are recommended for all associates when interacting with guests or in buildings.
    • Staff have been trained on specific COVID-19 procedures based on OSHA and CDC guidelines.
    • Swimming Pools:
      • The CDC states, “There is no evidence that COVID-19 can spread to people through the water used in pools, hot tubs, or water playgrounds. Proper operation and disinfection of pools, hot tubs, and water playgrounds should kill the virus that causes COVID-19. Limit close contact with people outside your home in public spaces, both in and out of the water.”
      • All campers must shower prior to using the swimming pools and water slides.
      • Social distancing must be practiced. Our staff will be monitoring these areas to ensure campers are keeping themselves and others safe.
      • EPA approved chemicals are used and safety protocols meet or exceed industry standards.
      • Chairs, loungers, and tables will not be available. Guests must bring their own chairs.
      • For a full list of what we’re doing to keep you safe while at the pool, click here.
    • Attractions
      • We’re adding new and exciting social distancing activities to our line-up of offerings.
      • We’re modifying your favorite attractions to make them safe for everyone to enjoy.
      • We’re utilizing the Jellystone Park™ app to communicate event updates.
    • Cabins
      • Glamping is a great way to enjoy a vacation but with all the comforts of home! View what we’re doing to ensure a safe getaway at your cabin here.


Booking and changing your travel

How to change or reschedule your trip
Already have a reservation but want to change the dates or cancel? Check out our cancelation policy here.
How to make a new reservation
Ready to book your vacation? Head over to our Ways to Stay section to check out our variety of cabins and campsites! When you’ve found the perfect one, simply click “Book Now”!

What can you do?

According to the CDC and the National Safety Council, and the WHO:
  • Wash your hands often – and thoroughly – with soap and water for at least 20 seconds
  • Alcohol-based hand sanitizer with at least 60% alcohol content is a good secondary option
  • Cover your mouth and nose with a cloth face cover when around others in a public setting
  • If you are in a private setting and do not have your face cloth covering, remember to always cover your nose and mouth when coughing or sneezing
  • Avoid touching your nose, mouth and eyes with unwashed hands
  • Avoid close contact with others especially those that are at a higher risk of getting very sick
  • Continue to keep about 6 feet between yourself and others
  • Clean and disinfect frequently touched surfaces

Stay informed

For more detailed information about COVID-19, how it spreads, prevention and treatment, learn more here.

Also, the CDC has updated their country index page where you can find up-to-date COVID-19 risk assessments by country.


As more information becomes available, we will continue to make adjustments to support the safety and well-being of guests and our team members.

It’s important to know, according to the Centers for Disease Control and Prevention, or CDC, older adults and people of any age who have serious underlying medical conditions are at higher risk from COVID‑19. A risk of exposure to COVID-19 exists in any public place, including Jellystone Park™.

Stay sane. Get outside.

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Check out our planned activities - link in bio.
...

Hey dog lovers, planning your end of summer camping trip? Bring your furry friend with you! In our latest blog, we’ve compiled 6 do’s and don’ts of “ruff”-ing it (or glamping!) with your pup.⁠

Read the blog now via the link in our bio! Woof!
...

Guaranteed endless smiles with never ending fun thanks to our daily activities and amazing attractions. ⁠

Missing out on the fun this weekend? Click the link in our bio to begin planning your camping trip!
...

Before you know it, Labor Day will be here which means a long weekend full of family memories and relaxation!⁠⁠
⁠⁠
Lucky for you, we still have some availability! Book your Labor Day weekend getaway now with link in our bio.
...

So much fun for all! Have you booked your getaway yet? Don’t let summer pass you by, book now - link in bio. ...

Make your vacation even more fun when you book a Fun Pass and get access to all the best souvenirs and activities. ⁠

Click the link in our bio to learn more.
...

Family time is the best time! Did you know you can enjoy family fun EVERY single day here at Jellystone Park™? ⁠

In addition to our amazing attractions we also have themed events and daily activities. ⁠

This week we have Blast from the Past, and next week are gearing up for our famous Christmas in July! ��Click the link in our bio to learn more.
...

We're seeing a lot of new faces this year, including folks who are camping for the first time ever, so we thought we’d answer some common camping questions! 🏕 🌭 ☀️ ⁠

Whether you’re a camping novice or long time Jellystone Park™ enthusiast, we’ve got answers in our most recent blog! Link in bio.
...

A glamping vacation is the best way to spend summer and create new memories! ⁠

Have you booked yours yet? Click the link in our bio to get started.
...

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What is your favorite attraction? Leave your comment below. ⬇⬇⬇⁠

Check out all we have to offer with the link in our bio.
...

When are you looking to book? We have plenty of mid-week availability for campsites and cabins this month!⁠

You can check certain dates using our online booking tool (link in bio!), or send us a message to help you find a spot!
...

Wishing all our campers a safe and happy 4th of July! ...

Hey campers - don't forget to participate in our #bestvacationever photo contest during your stay! You could have a chance to win $250 in camp credit and a $100 gift card to @gorumpl.⁠ 📸⁠⁠
⁠⁠
Now through Labor Day, post a photo of you or your furry friends having your BEST VACATION EVER at Jellystone Park™ Memphis on our Facebook or Instagram page! Be sure to tag us with @jellystonememphis #jellystonememphis AND #bestvacationever to be entered!⁠⁠
⁠⁠
Click the link in our bio to view the terms & conditions. Until then, start snapping!⁠

Photo: @cash.thebeagle
...

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Make sure to check out events page so you don’t miss a single planned activity! Link in bio.
...

From a swimming pools to jump pads, Jellystone Park™ has it all. But that doesn't mean you shouldn't explore the surrounding area during your stay!⁠⁠
⁠⁠
Find out about one of our favorite nearby attractions in our latest blog post! Link in bio.
...

This is your LAST CHANCE to book a 4th of July getaway with us! 🇺🇸 We only have 2 cabins and a Premium pull-thru RV site available! ⁠

Click the link in our bio to book now! ⁠⁠
...

Looking to book a stay at Jellystone Park™? Take advantage of our weekday deals and save some money on the best vacation ever!

Enjoy 25% off your cabin or campsite when you book a 5-night stay with us during peak season with check-in Sunday.

Check out the rest of our awesome deals with the link in our bio.
...