GUEST DASHBOARD

Your go-to vacation guide

Welcome to the Jellystone Park™ Guest Dashboard! Here, you’ll have access to all the information you need to have the best vacation ever. We hope your stay at our Camp-Resort exceeds expectations. If you have any concerns during your stay, please visit us at the Ranger Station or stop one of our staff members – we would love the opportunity to address them promptly to ensure your experience is nothing short of amazing.

CHECK-IN REMINDER

Campsite check-in/check-out times are 3pm/1pm

Cabin check-in/check-out times are 3pm/11am

Please help us practice social distancing during the check-in process by paying your balance and electronically signing your terms and conditions prior to arrival. You may do so by locating your confirmation email “Your Campspot Reservation Confirmation” > click “hyperlink” > Accept Terms & Conditions


COVID-19

During this uncertain time, we have made several modifications to our operation in order to keep campers safe and maintain social distance – for information on how coronavirus is affecting Jellystone Park™, click here.

Hours of Operation

Want to see what time the pool opens? How about when you can do a little shopping at the Ranger Station? View all of our hours for activities, amenities, and facilities here!

Hours are through May 19. Visiting us at a later date? Check back for updates!

  • Ranger Station
    SUN: 10AM – 6PM, MON – SAT: 8AM – 6PM
  • Outdoor Pool
    DAILY:
    Adult swim only: 8AM – 10AM, All swim: 8AM – Dusk
  • Laundry
    24/7
  • Comfort Stations
    24/7
  • Gem Mining
    SUN: 10AM – 6PM, MON – SAT: 8AM – 6PM 
  • Sports Courts
    DAILY: 7AM – 10PM
  • Gaga Ball
    DAILY: 7AM – 10PM
  • Shuffleboard
    DAILY: 7AM – 10PM
  • Tetherball
    DAILY: 7AM – 10PM
  • Fishing Pond
    DAILY: DAWN – DUSK
  • Horseshoes
    DAILY: 7AM – 10PM
  • Exercise Room
    24/7
  • Playgrounds
    DAILY: 7AM – 10PM

 

*All hours & activities are subject to change.

Daily Activities

To view our daily activities schedule download the Jellystone Park App!

 

Guidelines & Availability for Amenities/Facilities

As a healthy guest, please follow these general guidelines:

  • Wash your hands with soap and water or alcohol-based hand sanitizer frequently.
  • Practice social distancing by maintaining at least 6 feet distance from others.
  • Wear a mask or cover your cough/sneeze with your elbow or a tissue.

Guidelines & important information for our amenities & facilities: 

  • Our Ranger Station (store + reservations) will be limited to 10 guests at a time. Guest must follow social distancing guidelines both inside and outside of the Ranger Station.
  • The outdoor pool is open (Closed for the season): the number of guests in the pool area will be limited per government guidelines. Please, bring your own chairs and umbrellas to use. Adult swim is postponed until further notice.
  • Comfort Stations (restrooms) will be open 24/7.
  • The Laundry Facility will be open 24/7.
  • Gem mining is open with enhanced sanitizing procedures and social distancing guidelines.
  • The outdoor pavilion will be available with restrictions and social distancing signs will be posted.
  • The exercise room is open 24/7. Limited to 1 person at a time.
  • Activities such as basketball and Gaga Ball are available, but guests must bring their own equipment
  • The playgrounds are open. Please follow social distancing guidelines.
  • Pick up a scavenger hunt from the Ranger Station.

Camp-Resort Map

Check out our map so you can get to and from all of our awesome amenities! Print at home here!

TV Guide

Time to get cozy with your favorite shows!

AC/Heat Instructions

Need a little help with your cabin’s AC/Heat? Here are some instructions! If you need additional assistance, feel free to stop by the Ranger Station!

 

Cabins 17-19 & 22-24:

    1. Air Conditioning: Thermostat should always be set to “AUTO”; Set “AIR/OFF/HEAT” switch to “AIR”; With the “UP/ DOWN” arrow keys, set the temperature below the room temperature. (Do not set below 70 degrees.)

    2. Heating: Thermostat should always be set to “AUTO”; Set “AIR/OFF/HEAT” switch to “HEAT”; With the “UP/DOWN” arrow keys, set the temperature above the room temperature.

Cabin 21:

  1. Operation of the AC & heat components are accomplished with the remote control located in it’s holder on the wall as you enter the hallway. Please follow the posted instructions to control the AC or heat.

 

Cabin 25:

1. Air Conditioning:
a. Thermostat should always be set to “AUTO”
b. Set “COOL/OFF/HEAT/EM.HEAT” switch to “COOL”
c. With the “UP/DOWN” arrow keys, set the temperature below the room temperature.

(Do not set below 70 degrees. Doing so may result in the unit freezing up. You will be responsible for any service calls and repair costs.)

2. Heating:
a. Thermostat should always be set to “AUTO”
b. Set “COOL/OFF/HEAT/EM.HEAT” switch to “HEAT”
c. With the “UP/DOWN” arrow keys, set the temperature above the room temperature.
d. Do not use the “EM.HEAT” setting. Doing so may result in the malfunction of the low-pressure relief valve, which will shut the unit down.

 

Cabins 141-144:

1. Air Conditioning:
a. Thermostat should always be set to “AUTO”
b. Set “COOL/OFF/HEAT/EMER” switch to “COOL”
c. With the “UP/DOWN” arrow keys, set the temperature below the room temperature.

(Do not set below 70 degrees. Doing so may result in the unit freezing up. You will be responsible for any service calls and repair costs.)

2. Heating:
a. Thermostat should always be set to “AUTO”
b. Set “COOL/OFF/HEAT/EMER” switch to “HEAT”
c. With the “UP/DOWN” arrow keys, set the temperature above the room temperature.

d. Do not use the “EMER” setting. Doing so may result in the malfunction of the low-pressure relief valve, which will shut the unit down.

 

Cabins 145-152 & 154-156:

The thermostat is located in the living room above the love seat. This thermostat does not control the heat in the winter, only AC in the Summer

1. Air Conditioning:
a. Thermostat should always be set to “AUTO”
b. Set “COOL/OFF/HEAT/EMER” switch to “COOL”
c. With the “UP/DOWN” arrow keys, set the temperature below the room temperature.

(Do not set below 70 degrees. Doing so may result in the unit freezing up. You will be responsible for any service calls and repair costs.)

2. Heating:
a. Thermostat should always be set to “AUTO”
b. Set “COOL/OFF/HEAT/EMER” switch to “HEAT”
c. With the “UP/DOWN” arrow keys, set the temperature above the room temperature.

d. Do not use the “EMER” setting. Doing so may result in the malfunction of the low-pressure relief valve, which will shut the unit down.

Important Information Regarding Your Stay

  • Quiet hours: 10PM – 7AM.
  • Check-out is by 11AM for cabins and 1PM for campsites.
  • While at the park, make sure that a car tag is visibly displayed in all vehicles.
  • Wristbands must be worn during your stay.
  • Max 10 people per site.
  • No day camp passes available.
  • No visitors are allowed at your site.
  • For your convenience, curbside trash pick-up is available daily at 11AM. Please do not leave bagged garbage out overnight.

  • Firewood, ice, propane, and more is available for purchase at the Ranger Station.

Contact & Local Health Care Providers

Have a question or concern during your stay? Stop by the Ranger Station. In the case of life threatening emergencies, dial 911. *Please notify the Camp-Resort staff if you call 911 so we can assist in getting emergency personnel to the correct location in the park.

 

  • Ranger Station: (662) 280-8282
  • Park After Hours Emergency Line: (662) 342-6950

 

Local Health Care Providers:

  • Baptist Memorial Hospital Desoto

    7601 Southcrest Pkwy., Southaven (3.0 miles)

    (662) 772-4000

  • CVS Pharmacy

    1502 Goodman Road West, Horn Lake (1.4 miles)

    (662) 342-6436

  • Happy Smiles

    2154 Goodman Road, Horn Lake (2.0 miles)

    (662) 393-9200

  • O’Brien Vision Center

    1890 Goodman Rd E, South Haven (4.5 miles)

    (662) 772-5882

BOOK A FUTURE STAY
Having a great time and want to start planning your next vacation to our Camp-Resort? Head over to our Ways to Stay section to check out our variety of cabins and campsites! When you’ve found the perfect one, simply click “Book Now”!
RULES & POLICIES
Please read our Cabin Rules and Policies here and our Campsite Rules and Policies here.

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Want to experience it for yourself? Let's go! Link in bio.⁠
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Hey you! Got any summer plans? ⁠

Why not book a vacation to Jellystone Park™? Before you do, make sure to check out our ways to save! ⁠

Click the link in our bio to check them out.
...

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Have you booked a stay in one of our cabins yet? Click the link in our bio to get started. ⁠
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As you book your stay make sure to check out our latest blog post on five tips & tricks for the first time camper.⁠

Click the link in our bio to read now!
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Grab the family and get ready to make some amazing memories outdoors! ⁠

Click the link in our bio to check our availability.
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Stay up to date on each weekend’s activities by downloading the Jellystone App where you can view an hourly breakdown of all the fun we have planned! ⁠

Click the link in our bio to download the app.
...

Comfy, cozy, and all sorts of cute! ⁠

What is your favorite way to stay at Jellystone Park™ Memphis?
...

Happy Earth Day! 🌎 We love our planet and are honored to be a part of helping people get outside and enjoy the outdoors. Today, we encourage each of our campers to find a way they're able to improve their clean & green efforts in the upcoming year! ⁠

Here are some ideas:⁠
🌲 Swap your disposable plastic water bottles for travel ones⁠
🌲 Buy second hand or organize a clothing swap⁠
🌲 Ditch plastic grocery bags and use cloth & reusable ones instead⁠
🌲 Start composting as a family⁠
🌲 Opt for air drying after wash day⁠

It's up to you! We're proud to say that by switching from paper to digital this past year, we saved over 22,295 pieces of paper. No matter how big or small, every action matters. Let's keep our planet healthy and beautiful for years to come.
...

Our 3-Bedroom Deluxe Cabins are cozy and offer all the convenience for you and your family! ⁠ ...

Planning for an upcoming camping trip? Check out our latest blog for 6 tips to help you prepare! ⁠

Click the link in bio to read the blog, then get ready to have the best vacation ever!⁠

Photo: @_scarlettbee
...

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One of our favorite National Parks in Tennessee is the Great Smoky Mountains National Park. What’s your favorite place to explore? ⁠


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...

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...

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Photo by Priscilla Du Preez on Unsplash
...

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⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⁠
“Great location with plenty to do for families. Friendly service.” - Google User⁠

Want to experience it for yourself? Let's go! Link in bio.⁠
...