Essential Information for Current Camp-Resort Guests
Welcome to the Jellystone Park™ Guest Dashboard! Here, you’ll have access to all the information you need to have the best vacation ever while camping near Memphis. We hope your stay at our Tennessee campground exceeds expectations. If you have any concerns during your stay, please visit us at the Registration Station or stop one of our staff members—we would love the opportunity to address them promptly to ensure your experience is nothing short of amazing.
CHECK-IN REMINDER:
Campsite check-in/check-out times are 3pm/1pm Cabin check-in/check-out times are 3pm/11am
Hours of Operations
Listed below are our current hours.
If you are visiting us at a later date, please check out our full hours of operations page here!
Park After Hours Emergency Line: (662) 280-8282 Press 4
Check-out is by 11AM for cabins and 1PM for campsites.
While at the park, make sure that a car tag is visibly displayed in all vehicles.
Wristbands must be worn during your stay.
Max 10 people per site.
No day camp passes available.
No visitors are allowed at your site.
For your convenience, curbside trash pick-up is available daily at 11AM. Please do not leave bagged garbage out overnight.
Firewood, ice, propane, and more is available for purchase at the Ranger Station.
Contact and Local Health Care Providers
Have a question or concern during your stay? Stop by the Ranger Station.
In the case of life threatening emergencies, dial 911. *Please notify the Camp-Resort staff if you call 911 so we can assist in getting emergency personnel to the correct location in the park.
Ranger Station: (662) 280-8282
Park After Hours Emergency Line: (662) 280-8282 Press 4
Local Health Care Providers: Baptist Memorial Hospital Desoto 7601 Southcrest Pkwy., Southaven (3.0 miles) (662) 772-4000
O’Brien Vision Center 1890 Goodman Rd E, South Haven (4.5 miles) (662) 772-5882
AC/Heat Instructions
Need a little help with your cabin’s AC/Heat? Here are some instructions! If you need additional assistance, feel free to stop by the Ranger Station!
CABINS 17-19 & 22-24: Air Conditioning: 1. Air Conditioning: Thermostat should always be set to “AUTO”; Set “AIR/OFF/HEAT” switch to “AIR”; With the “UP/ DOWN” arrow keys, set the temperature below the room temperature. (Do not set below 70 degrees.) 2. Heating: Thermostat should always be set to “AUTO”; Set “AIR/OFF/HEAT” switch to “HEAT”; With the “UP/DOWN” arrow keys, set the temperature above the room temperature.
• CABIN 21: Operation of the AC & heat components are accomplished with the remote control located in it’s holder on the wall as you enter the hallway. Please follow the posted instructions to control the AC or heat.
• CABIN 25: 1. Air Conditioning: a. Thermostat should always be set to “AUTO” b. Set “COOL/OFF/HEAT/EM.HEAT” switch to “COOL” c. With the “UP/DOWN” arrow keys, set the temperature below the room temperature. (Do not set below 70 degrees. Doing so may result in the unit freezing up. You will be responsible for any service calls and repair costs.) 2. Heating: a. Thermostat should always be set to “AUTO” b. Set “COOL/OFF/HEAT/EM.HEAT” switch to “HEAT” c. With the “UP/DOWN” arrow keys, set the temperature above the room temperature. d. Do not use the “EM.HEAT” setting. Doing so may result in the malfunction of the low-pressure relief valve, which will shut the unit down.
• CABINS 141-144: 1. Air Conditioning: a. Thermostat should always be set to “AUTO” b. Set “COOL/OFF/HEAT/EMER” switch to “COOL” c. With the “UP/DOWN” arrow keys, set the temperature below the room temperature. (Do not set below 70 degrees. Doing so may result in the unit freezing up. You will be responsible for any service calls and repair costs.) 2. Heating: a. Thermostat should always be set to “AUTO” b. Set “COOL/OFF/HEAT/EMER” switch to “HEAT” c. With the “UP/DOWN” arrow keys, set the temperature above the room temperature. d. Do not use the “EMER” setting. Doing so may result in the malfunction of the low-pressure relief valve, which will shut the unit down.
• CABINS 145-152 & 154-156: The thermostat is located in the living room above the love seat. This thermostat does not control the heat in the winter, only AC in the Summer 1. Air Conditioning: a. Thermostat should always be set to “AUTO” b. Set “COOL/OFF/HEAT/EMER” switch to “COOL” c. With the “UP/DOWN” arrow keys, set the temperature below the room temperature. (Do not set below 70 degrees. Doing so may result in the unit freezing up. You will be responsible for any service calls and repair costs.) 2. Heating: a. Thermostat should always be set to “AUTO” b. Set “COOL/OFF/HEAT/EMER” switch to “HEAT” c. With the “UP/DOWN” arrow keys, set the temperature above the room temperature. d. Do not use the “EMER” setting. Doing so may result in the malfunction of the low-pressure relief valve, which will shut the unit down.