>
Hero background
Rules and Policies

General Rules

  • Must be 21 years old or older to rent campsite or cabin.
  • The Camp-Resort is open year-round.
  • Peak season: May 22-August 9.
  • Events & amenities have limited availability during non-peak season.
  • Specific campsites or cabins may be requested, but are not guaranteed. You are guaranteed your selected site or cabin type, but NOT the specific unit number.
  • We have adopted dynamic rates which fluctuate based on occupancy similar to the hotel and airline industry. With that being said, rates vary based upon availability and are subject to change with each search.
  • 1 camping unit and 2 cars per site.
  • Wristbands issued upon check-in must be worn at all times to identify you as a registered guest. These wristbands also serve as your ticket to fun! They grant you access and use of the Camp-Resort’s amenities, activities, and facilities. You may be turned away from an activity or amenity if a wristband is not present.
  • The following flags are allowed to be displayed at your site and throughout the Camp-Resort: American, Canadian, Military (including Air Force, Army, Marine Corps, Navy, Coast Guard, POW, MIA, and veterans), sports, and decorative flags such as holiday, seasonal, or garden. No other flags or signs may be displayed.
  • Campers may arrive on a motorcycle, but are not permitted to ride the vehicle throughout the Camp-Resort.
  • Sorry, we cannot accept reservations that include a Saturday arrival or departure, unless made within 1 week of booking.
  • Bookings made during Memorial Day Weekend, Labor Day Weekend, or Columbus Day Weekend with a Sunday departure date will not be accepted, unless made within 1 week of booking.
  • 3-night minimum during Memorial Day, 4th of July (6/26-7/4), and Labor Day Weekends.
  • Quite hours: Daily 10PM-7AM
  • Please, no bicycle riding after dark. Helmets recommended.
  • For information about using your Club Yogi™ Rewards point, please visit our Rewards Page.
  • Guests must obey all federal, state, and local laws regarding the ownership and possession of firearms. Firearms are not permitted in any property buildings or common areas. The only exception is that guests may have a firearm in a locked, private vehicle in parking areas if permitted by law. The discharge of firearms, BB guns, air guns/rifles, or similar devices is strictly prohibited.

Refund Policy

Refunds are prohibited for weather conditions, voluntary departure, acts of nature, or evictions. Any refund processed will be refunded in the same form that it was originally paid or a reservation credit can be issued towards a future stay to be used within one year from the date the reservation credit was issued.

All refunds processed via credit/debit card will be processed back to the original credit/debit card used, no exceptions.

Cabin Rules

Reservations:

  • Check-in time is 3PM. We do have an early access option beginning at 11AM, but it is based on availability (must call ahead) and involves a fee based on the time of check-in.
  • Early access (before check-in time) does not guarantee site/cabin will be ready or available at time of arrival. Early access only guarantees access to the Camp-Resort and Camp-Resort amenities, which requires parking in overflow. Access is based on availability – please call for info. We absolutely cannot accommodate access prior to 11AM, so please plan your travel accordingly.
  • Check-out time is 11AM. Extended access is available for $10 during non-peak season and $25 during peak season to stay in the Camp-Resort until 6PM, subject to availability.
  • Extended access (after check-out time) does not guarantee guest will be able to stay on site/in cabin until departing from the Camp-Resort. Extended access only guarantees access to the Camp-Resort and Camp-Resort amenities, which requires parking in overflow. Access is based on availability.
  • Tents are not allowed at cabins or cottages.
  • Rates based on 5 people (3 years old and older). Additional person fee applies.
  • Our cabins are non-smoking. An excessive cleaning fee will be assessed if policy is violated.
  • Pets are only allowed at pet-friendly cabins, so please request at time of booking. For 1 pet, there is a flat fee of $40. For 2 pets, there is a flat fee of $60. There is a $250 one-time pet fee for monthly stays. Pet owners are required to bring a crate(s) for their pets and are responsible for pet clean-up and noise control. Please keep your pet on a leash and never left outside unattended. Dog pens are not permitted. For the safety of our guests, pets must be up-to-date on vaccinations. We reserve the right to remove hostile and disruptive pets from the Camp-Resort. View our Pet Waiver.

Cancelation Policy:

  • We do not give credit or refunds due to the discomforts of nature. The fun continues rain or shine. The cancellation policy shall be amended in the event a natural disaster (i.e. Blizzard, Hurricane, or Tropical Storm Watch/Warning) is issued for the camp-resort area or the guest’s residence within 48 hours of the reservation arrival date OR when there is a mandatory evacuation of the area and the camp-resort will be closed.
  • Our cancellation policy varies depending on the timing of your cancellation notice in advance of the reservation date:
    • 3+ WEEKS:
      Refund minus the non-refundable $25 cancellation fee OR full refund issued in camp credit.
    • 2+ WEEKS:
      50% of reservation issued in camp credit and 50% of reservation forfeited.
    • LESS THAN 2 WEEKS:
      Full reservation forfeited. .

Change Policy:

  • Changes to reservation arrival or departure dates made outside of the cancellation window (2+ weeks for Campsites or 3+ weeks for Lodging Rentals) will result in a one-time courtesy change and every change made thereafter will be charged a $15 service fee. (See specific policy above.) Guest is responsible for any resultant difference in rates. Changes made to decrease occupancy or pets resulting in a credit owed will result in the issuance of a Camp Credit. Camp Credit will remain active on the User Account and will expire one year from issuance. Reservation arrival or departure dates may not be changed inside the cancellation window.

Payment Policy:

  • Payment is due in full at time of booking.
  • We gladly accept Visa, Mastercard, Discover, and American Express.

No Shows:

  • Reservations will be held until check-out time on the day following your scheduled arrival. No shows will result in full forfeiture of funds.
  • All rates, specials, terms, and policies are subject to change at any time without notice. Rates are pre-tax and a 7% Mississippi tax will be applied.
  • Harassment or mistreatment of our staff or other guests, including but not limited to, racist comments or hate speech, will not be tolerated under any circumstances.

Campsite Rules

Reservations:

  • Check-in time is 3PM. We do have an early access option beginning at 11AM, but it is available only if site is vacant (i.e. nobody in the site before you). It also involves a fee based on the time of check-in.
  • Early access (before check-in time) does not guarantee site/cabin will be ready or available at time of arrival. Early access only guarantees access to the Camp-Resort and Camp-Resort amenities, which requires parking in overflow. Access is based on availability – please call for info. We absolutely cannot accommodate access prior to 11AM, so please plan your travel accordingly.
  • Check-out time is 1PM. Extended access is available for $10 during non-peak season and $25 during peak season to stay in the Camp-Resort until 6PM. Subject to availability.
  • Extended access (after check-out time) does not guarantee guest will be able to stay on site until departing from the Camp-Resort. Extended access only guarantees access to the Camp-Resort and Camp-Resort amenities, which requires parking in overflow. Access is based on availability.
  • No tents allowed on RV campsites. One camping unit per site.
  • We do not offer seasonal campsites or trailer storage.
  • 2-night minimum on all campsites, 3-night minimum during select dates.
  • Limit 8 people per site. Rates based on 5 people (3 years old and older).
  • Additional person fee applies.
  • Max of 2 pets allowed at all RV sites. Pets are NOT allowed a tent sites. Pets of the registered RV site occupant are welcome, but limited to 2 pets per site. Guests or visitors may not bring pets with them. If they arrive with a pet, they will not be permitted to enter the park. Pet owner is responsible for pet clean-up and noise control. Please keep your pet on a leash and never left outside unattended. Dog pens are not permitted. No pets allowed at tent sites. For the safety of our guests, pets must be up-to-date on vaccinations. We reserve the right to remove hostile pets from the Camp-Resort. View our pet waiver here. (link pet waiver)

Cancellation Policy:

  • We do not give credit or refunds due to the discomforts of nature. The fun continues rain or shine. The cancellation policy shall be amended in the event a natural disaster (i.e. Blizzard, Hurricane, or Tropical Storm Watch/Warning) is issued for the camp-resort area or the guest’s residence within 48 hours of the reservation arrival date OR when there is a mandatory evacuation of the area and the camp-resort will be closed.
  • Our cancellation policy varies depending on the timing of your cancellation notice in advance of the reservation date:
    • 3+ WEEKS:
      Refund minus the non-refundable $25 cancellation fee OR full refund issued in camp credit.
    • 2+ WEEKS:
      50% of reservation issued in camp credit and 50% of reservation forfeited.
    • LESS THAN 2 WEEKS:
      Full reservation forfeited.

Change Policy:

  • Changes to reservation arrival or departure dates made outside of the cancellation window (2+ weeks for Campsites or 3+ weeks for Lodging Rentals) will result in a one-time courtesy change and every change made thereafter will be charged a $15 service fee. (See specific policy above.) Guest is responsible for any resultant difference in rates. Changes made to decrease occupancy or pets resulting in a credit owed will result in the issuance of a Camp Credit. Camp Credit will remain active on the User Account and will expire one year from issuance. Reservation arrival or departure dates may not be changed inside the cancellation window.

Payment Policy:

  • Payment is due in full at time of booking.
  • We gladly accept Visa, Mastercard, Discover, and American Express.

No Shows:

  • Reservations will be held until check-out time on the day following your scheduled arrival. No shows will result in full forfeiture of funds.
  • All rates, specials, terms, and policies are subject to change at any time without notice. Rates are pre-tax and a 7% Mississippi tax will be applied.
  • Harassment or mistreatment of our staff or other guests, including but not limited to, racist comments or hate speech, will not be tolerated under any circumstances.

Pool Rules

  • All persons under the age of 16 must have a supervising companion, to be in the pools and within the pool and water attraction area.Supervising companion” is understood to mean a person who is responsible for assuring that the child will comply with applicable rules and regulations.
  • Some pools and attractions may not have a Lifeguard on duty. Please supervise children at all times and follow all posted signs and rules.
  • US Coast Guard approved Life Jackets and Puddle jumpers are encouraged for all children 48” or less.

Behavior

  • We expect all guests to behave in a family-friendly manner.  Line jumping, profanity, and unruly behavior are considered offensive behaviors and could result in the guest being ejected from the property without a refund.

Dress Code

  • Proper swim attire is required. 
  • Swim attire must be appropriate for a family environment.
  • Inappropriate swim attire:  Jeans, cut offs, under garments, swim wear that is revealing or has messaging that depicts violence, nudity, vulgarity, or discriminatory language or graphics. 
  • Swim attire with buckles, rivets, zippers, or exposed metal, and other sharp objects are not allowed on slides.

Outside Food and Beverages

  • Food, drinks, and coolers are allowed in the waterpark, with the exception of Jellystone Hill Country, FIMFO Waco and Cajun Palms. Glass, bottles or containers, and alcohol are not permitted. Food and beverages are not allowed in any pools or spas.

Prohibited 

  • Pets are not allowed, except for working service animals. Service animals must be always with their handler and may not be in pools or in contact with the water.
  • Smoking, vaping, or e-cigarettes are not allowed in or around the pool area.
  • Firearms, ammunition, knives, and weapons of any kind are not allowed.
  • Larger outside flotation devices including floats and rafts are not permitted. 
  • Breath holding games are not permitted in any pools or attractions.

Inclement Weather

  • For your safety, certain pools or attractions may need to close during severe weather, such as electrical storms, heavy rain, or high winds. If weather causes a closure every attempt will be made to reopen as soon as it is safe to do so. Pool decks and cabanas will be cleared and guests will be asked to remove their personal items and leave the waterpark area.

Ride Restrictions

  • Guests with limited swimming abilities, certain body proportions, certain heights and/or weights may not be able to enjoy all attractions. All guests must meet the attractions requirements to ride.

Privacy Statement

Audubon Point RV Resort, LLC d/b/a Yogi Bear’s Jellystone ParkTM Camp-Resort at Memphis in Horn Lake, Mississippi (“Memphis”) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Memphis website and governs data collection and usage. By using the Memphis website, you consent to the data practices described in this statement.

Collection of your personal information:

Memphis collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Memphis also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites. There is also information about your computer hardware and software that is automatically collected by Memphis. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Memphis for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Memphis Web site. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Memphis public message boards, this information may be collected and used by others. Note: Memphis does not read any of your private online communications. Memphis encourages you to review the privacy statements of Web sites you choose to link to from Memphis so that you can understand how those Web sites collect, use and share your information. Memphis is not responsible for the privacy statements or other content on Web sites outside of the Memphis and Northgate Resorts family of Web sites.

Use of your Personal Information:

Memphis collects and uses your personal information to operate the Memphis Web site and deliver the services you have requested. Memphis also uses your personally identifiable information to inform you of other products or services available from Memphis and its affiliates. Memphis may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Memphis does not sell, rent or lease its customer lists to third parties. Memphis may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Memphis may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Memphis, and they are required to maintain the confidentiality of your information. Memphis does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. Memphis keeps track of the Web sites and pages our customers visit within Memphis, in order to determine what Memphis services are the most popular. This data is used to deliver customized content and advertising within Memphis to customers whose behavior indicates that they are interested in a particular subject area. Memphis Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Memphis or the site; (b) protect and defend the rights or property of Memphis; and, (c) act under exigent circumstances to protect the personal safety of users of Memphis, or the public.

Use of Cookies:

The Memphis Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Memphis pages, or register with Memphis site or services, a cookie helps Memphis to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Memphis Web site, the information you previously provided can be retrieved, so you can easily use the Memphis features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Memphis services or Web sites you visit.

Security of your Personal Information:

Memphis secures your personal information from unauthorized access, use or disclosure. Memphis secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Changes to this Statement: Memphis will occasionally update this Statement of Privacy to reflect company and customer feedback. Memphis encourages you to periodically review this Statement to be informed of how Memphis is protecting your information.

Website Accessibility

Yogi Bear’s Jellystone Park™ Camp-Resort Memphis understands the importance of making our website accessible to all individuals. We are working hard to make all areas of our site consistent with the requirements of the Web Content Accessibility Guidelines 2.0 AA. We recently completed a site audit to identify the areas with non-compliant elements and are currently working to correct those issues. In the meantime, if you need any assistance accessing any of the information on memphisjellystone.com, please email us at management@memphisjellystone.com. This accessibility statement only covers www.memphisjellystone.com. You may find outbound links to other sites and accessibility on those sites is the responsibility of the site owners and are not managed or controlled by www.memphisjellystone.com.

Frequently Asked Questions
+
Are pets allowed?
Pets are allowed free of charge at RV sites and with an applicable fee for select pet-friendly cabins. View our Pet Waiver.
+
What is included in a cabin?
We have a variety of cabins, all with tons of amenities! To learn what’s included with each cabin, click on the cabin that looks just right for you and your family.
+
Do you offer seasonal sites?
Yes we do! You can learn more about our extended stay rates on our Booking Website.
+
Where are the other Jellystone Park™ locations?
With over 75 locations in the US and Canada, there is sure to be a Jellystone™ Park close to you. Find the Camp-Resort nearest you.
Follow us on Instagram
Instagram image 1
Instagram image 2
Instagram image 3
Instagram image 4
The Latest from the Journal
Gallery Image
5 Useful Tips For Camping With Pets
Behold the ultimate guide to camping with your pet. Choose from a variety of pet-friendly RV sites or cabins when you stay at Jellystone Park™!
Gallery Image
Easy and Delicious Camping Recipes for Summer
Check out these 20 easy camping recipes for your summer camping trip in the great outdoors!
Gallery Image
The Ultimate Guide To Cabin Camping In Memphis
Learn why Jellystone Park™ Memphis is the best option for cabin camping near Memphis – choose from 6 different cabin types for the best vacation ever.